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Today with the emphasis on trends such as reengineering and continuous improvement. Employers are placing a premium on creativity. For the most part. they want employees who can "think out of the box." Although difficult to measure in the interview setting. you may find employers using questions similar to the following in an effort to measure your level of creativity:
  • What are the various approaches that could be used to solve the following problem (employer cites problem)?
    • How many different approaches can you think of?
    • What would be the most creative approach to optimize results?
  • Tell me about something very creative you did.
    • What was unique about it?
    • How did you arrive at the idea?
    • What other possibilities did you consider?
    • Why was this a particularly creative solution?
  • What examples can you give that highlight your creativity?
  • What is the most creative thing you have done?
  • What is the second most creative thing you have done?
  • Do you consider yourself to be more analytical or more creative? Explain by providing some examples of things you have done.
  • lf you were at the top of a 40-story building and had to get to the rooftop of an adjacent building without going down the stairs to the street, how many ways can you think of to accomplish this?

The Classic Answers
Hopefully, the following examples will prove helpful to you in seeing how this category of interview questions might be effectively answered:

1. "Perhaps one of the most creative things that I have done had to do with reducing our hiring costs by greater than 30 percent through the use of direct mail as a replacement for newspaper advertising. I remembered from a college advertising course that direct mail, if well-designed, will normally produce between a 3 percent to 5 percent favorable return rate. On the other hand, since we were recruiting research scientists with very narrow specialties, newspaper advertising was proving very ineffective, and we were paying huge advertising bills to boot.

When you ran an ad for these scientists, you really had to ask yourself the following questions. "What is the probability that a scientist with these specific credentials is going to be reading this newspaper on this particular date, turn to this specific page, see this particular ad, and at the same time have an interest in this specific position at this particular location?" When asking this question of myse1j; I had to admit that the probabilities were remote!

As I thought about this, it occurred to me that by using direct mail I could reach a highly targeted group of qualified individuals and would not have to depend upon the random possibility that they would see the ad I had been running. By using a computerized patent database to identify creative persons having patents in our areas of interest, I was able to design highly pin- pointed direct mail campaigns to find these hard-to- find scientists.

The results were that we reduced recruiting time by 80 percent with a corresponding drop of 30 percent in advertising expense. This has saved the company almost $0.5 million annually, and has also improved the caliber of the persons we are now hiring for these positions."
 
2. "Actually, I don't believe that you can be creative without being analytical. I believe that I am both creative and analytical. In creativity, you use a combination of abstract thinking (envisioning a barrage of possibilities} along with inductive reasoning. Once a number of varied possibilities are floating around in your head, you begin the analytical process of systematically testing each to get down to a core group of possibilities that has some merit. At this point, through experimentation, these possibilities can be tested for their practical application and arrival at a final decision. Such experimental design requires analytical thinking. I am a person who is good at coming up with the possibilities as well as analyzing them for their practical value, and I enjoy both activities."
 

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