Web Site Information - Help
This page provides help to users experience any difficulties
using the web site. If you cannot find the answer to your question, please email us by
using our feedback form.
Viewing Video and
Our site has more than one hour of original video clips, so
it's suggested that you have the RealPlayer 5.0 or above. You can download the latest free
player (G2 Player) from www.real.com. Our web server
supports streaming real files, so while you're watching and listening to the clips they
What do these icons mean? They allow you to select your
connection speed so you can listen to the clip you want. The higher the quality, the
greater the file size.
- Best for people with a 28.8 modem connection. Low
Best for people with a 56.6 modem connection or ISDN. Medium Quality
- Best for people with Dual ISDN, cable modems, DSL, or people who are on a
LAN connection like a T-1 or T-3. High Quality.
What Do These Icons Mean?
This icon indicates that the page you are on has a printer-friendly version that will
remove all the menus and pictures so you can print the page out in a nice format. Just
click it and it will open a new browser window. When you're done printing the page you can
close the window.
Clicking this icon on any particular page will
allow you to send that page to a friend through email.
We have tested Through the Wires using Internet Explorer and Netscape Navigator on several
operating systems. We suggest that you use
Internet Explorer 4.x and above or Netscape 4.x and above.
Note: Some people using Internet Explorer 5.0 may be experiencing some
weird problems. This is due to the many bugs in the browser, not our site. Check with
Microsoft to make sure you have the latest IE 5 patch to help.
Is There a Text Only Version of
There sure is!
However, the "Application" and "Digital Talk" sections are not
available without images do to the nature of their content.