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Healthcare Career Information
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| Duties and Responsibilities: | |
| Patient Representatives work for healthcare administrators to address
the concerns and special needs of patients and their families. They
evaluate patient satisfaction, investigate complaints, collect information
about patient dissatisfaction, work with departments to resolve patient
problems, and educate staff.
Patient representatives work in hospitals, nursing homes, other long-term care facilities, and in public health agencies. |
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| Average Salary: $20,000 - $40,000 | |
| Educational Requirements: | |
| Students should take challenging high school courses in business, science,
math, and English.
Requirements differ, but most employers prefer college graduates with backgrounds in health or social services. Experience or course work in conflict resolution is also valued. |
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| For More Information: | |
| Contact the Patient Affairs or Patient Representative Office at your local hospital. | |
