Book & Journal resources:
[1] Chitra Soundar. 2004 Gateway to Indian culture / written by Chitra Soundar Asiapac, Singapore
[2] Fu, Chunjiang, & Chay, Geraldine. & Han, Y. N. 2003 Gateway to Chinese culture / illustrated by Fu Chunjiang ; translated by Geraldine Chay and Y.N. Han Asiapac, Singapore
[3] "What is intelligence? Beyond the Flynn effect" Cambridge, UK ; New York: Cambridge University Press, 2007.
[4] P. Christopher Earley, Soon Ang, and Joo-Seng Tan. CQ: Developing Cultural Intelligence at Work. Stanford, CA: Stanford University Press, 2006
[5] Paul Stoltz. “Your Adversity Quotient” (February 2001) Innovative Leader Volume 10, Number 2
[6] William D. Wunderle. “Through the Lens of Cultural Awareness: A Primer for U.S. Armed Forces Deploying to Arab and Middle Eastern Countries”
[7] Zohar, Danah “SQ: Connecting with Our Spiritual Intelligence” London: Bloomsbury (paperback 2000)
[8] Thomas, D. C., & Inkson, K. (2004). “ Cultural intelligence: People skills for global business. San Francisco”, Calif: Berrett-Koehler.
[9] Johnson, Robert L. “The Race Trap: Smart Strategies for Effective Racial Communication in Business and In Life.”, New York, HarperBusiness, 2000.
[10] Newman, K.L., Nollen, S.D. “Culture and congruence: the fit between management practices and national culture.”, Journal of International Business 27, 753–779. 1996
[11] Shaw, J.B. “A cognitive categorization model for the study of intercultural management.”, Academy of Management Review 15, 626–645. 1990
Online resources:
[12] Business Intelligence Slowdown “Doing Business in India: 20 Cultural Norms You Need to Know” (2007).
< http://www.businessintelligencelowdown.com/2007/03/doing_business_.html>
Evaluation : This is a useful article that explains the cultural taboos and norms that one needs to know about when one is in India or working with Indians. Again, it shows how CQ is important.
[13] Carlos Conejo (2004). ACA group. “Managers must become Multicultural”.
<http://www.theacagroup.com/multicultural.htm>
Evaluation : This article gives readers a useful 4 steps guide on to how to work with people from other cultures in a multinational company and again emphasizing on the importance of cultural intelligence.
[14] Centre for Cultural Intelligence, NTU. “About us”
<http://www.cci.ntu.edu.sg/>
[15] Colonel Donald J. Anderson, U.S. Marine Corps (2004). Naval War College “Cultural Intelligence, Meeting today’s Challenges”.
<http://stinet.dtic.mil/cgi-in/GetTRDoc?AD=ADA425940&Location=U2&doc=GetTRDoc.pdf>
[16] Hong Hai, Chay Hoon. Educational Research Association of Singapore “Educating Singaporeans on Cultural Intelligence: Enhancing the Competitive Edge”. <http://www.eras.org.sg/Cultural%20Intelligence.pdf>
Evaluation : This article brings useful in sights on what CQ is and how important it is with its various humorous examples about blunders and mistakes that people lacking of CQ makes.
[17] James R. Flynn. “What is Intelligence? Beyond the Flynn Effect” (2007) Cambridge University Press
< http://www.cambridge.org/us/catalogue/catalogue.asp?isbn=9780521880077>
[18] Matthew Whalley (Sep 2005). “The world’s local intranet: Recognizing cultural diversity”. <http://www.eimagazine.com/xq/asp/sid.0/articleid.308CAE9C-5E88-4AC1-BDF9-A26EEA50AB01/qx/display.htm>
[19] Maya Townsend (2007). Boston University, Corporate Education Centre. “Building Cross Cultural Identity”. <http://www.butrain.com/business-management-training-courses/BuildingCrossCultureIntel.asp>
Evaluation : This article is one of those which again emphasize that one’s CQ is shown through one’s every action. In addition to that, it gives reader useful advices on how to be culturally competent.
[20] Office of the Director of National Intelligence “100 Day Plan for Integration and Collaboration”. <http://www.odni.gov/100-day-plan/100-day-plan.pdf>
Evaluation : This source provides details on how the Office of the Director of National Intelligence plans to integrate cultural features to transform some of its policies. It is useful in some way as it lets the user know the importance of culture as seen from its intended “Create a Culture of Collaboration".
[21] “Research on Cultural Intelligence” (2007). Cultural Intelligence Center LLC.
<http://culturalq.com/research.html>.
Evaluation: This is a useful website that helps readers find the relationship between CQ and their daily performance in work, the society, studies and etc.
[22] San Francisco Chronicle. “On Emotional Intelligence” <http://inst.sfcollege.edu/~mwehr/Humanrel/21EIQoverview.html>
[23] Susan Eckert (2006). “Forget 'Diversity'. Instead, Consider the Concept of Cross-Cultural Intelligence” <http://www.workplacespirituality.info/ForgetDiversity.html>
Evaluation : Explanations about definition of culture and general differences of cultures are in this article. Also, this article gives readers some pointers of what they should do to overcome cultural differences and how to possess cultural intelligence.
[24] Manage the Executive Fast Track. “Investigating five sorts (dimensions) of differences/ value perspectives between national cultures. Explanation of Cultural Dimensions of Geert Hofstede.” <http://www.12manage.com/methods_hofstede.html>
[25] Global Portal for Diplomat (2007), “Cultural Etiquette around the World”. <http://www.ediplomat.com/np/cultural_etiquette/cultural_etiquette.html>
[26] Michael.L, Lisa.G. Cultural Crossing, “A community built guide to cross-cultural etiquette & understanding.” <www.culturecrossing.net>
The background music file "Oriental Jazzy.mid" was obtained from Brainy Betty, Inc. Permission to use the file for our purpose was obtained after contacting the CEO of Brainy Betty, Inc. at brainybetty@gmail.com.
The background track for the video was adapted from the instrumental "21 Ghosts III" by Nine Inch Nails. The final track was a digital composition with the instrumental as one of the raw tracks. Some of the effects used were high pass filtering, pitch modification, multiple track combination and speed modification.
