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Tips For Communicating With a Person With a Cognitive Disability
By Jordy  

A person with a cognitive disability often has more difficulty with one or more mental tasks than the 'average' person.

  • Make sure you speak very clearly.

  • If you don't know what the person needs or wants, simply ask him/her.

  • If you give directions to a person with a cognitive disability, try to make them easy and clear. Use shorter instructions and simple, direct sentences. 

  • Help the person remember directions by providing picture clues or other visual images.

  • If the person has trouble understanding you, repeat the information using different wording. You may also suggest that the person take notes to help himself/herself remember.

  • If you don't understand the person, don't pretend that you do. Ask him/her to repeat what they said.

  • Rehearse, role-play, or model important information with the person.

  • Use gestures or diagrams to explain things.

  • When you are sharing information, speak slowly and give the person time to think the information over before continuing.

  • Make things as concrete (less abstract) as you can.  

  • Don't use humor that the person may not understand.  If you do use humor, and the person doesn't laugh, don't think the person's rude.  They just didn't understand the joke.

  • Don't expect everyone to be a good reader.  Some people might not read at all. 

  • When you are traveling with a person with a cognitive disability, add cues like, "We'll be leaving for Madison, Wisconsin in half an hour".

Citations

Online Resources

"Communicating With People With Disabilities." Access Office Disability Support Services; St. Louis Community College. 28 January 2005 <http://www.stlcc.edu/fp/access/Main/Communicating.html>.

"Tips for People With Disabilities." ACPA Task Force on Disability Issues; University of Minnesota Crookston. 8 November 2004 <http://www.crk.umn.edu/people/services/DisabilServ/communication.htm>.

Images

Copyrighted clip art images of children from "Microsoft Office Online" <http://office.microsoft.com/clipart/default.aspx?lc=en-us&cag=1> (October-March, 2004-2005).  Clip art only available to licensed users for non-commercial purposes.